Travel Agents Talk Generations Riviera Maya Opening

Karisma Hotels & Resorts has debuted Generations Riviera Maya, which welcomed its first guests on Saturday, February 1. 

The latest addition to the newly launched Generations Resorts by Karisma brand, Generations Riviera Maya features 144 all-suite oceanfront accommodations, measuring at 1,200 square feet, with unlimited butler service, an Eko Kid's Club (for children ages four to 12) and Baby Beach Lounges, and swim-up infinity suites up from the first to fourth floors. As part of the Gourmet Inclsuive concept, Generations Riviera Maya includes gourmet a la carte meals at its four beachfront restaurants and two bars, premium alcoholic and non-alcoholic beverages, and 24-hour room service. 

There will be 17 suite categories. Swim-up Suites are offered on the first through fourth floors; those on the first floor will have a water-mirror balcony from which guests can step directly into a lazy river that connects to the main pool with swim-up bar. Other amenities will be a Jacuzzi for two, a42-inch LCD TV, Wi-Fi and more. 

“The fact that Karisma has expanded their brand to Mexico is huge,” said Emily Fisher of VIP Vacations, Inc. “Everyone I send to a Karisma resort absolutely falls in love with their Gourmet Inclusive way of life, and many people are looking to go to other destinations instead of the same place every year. So now, suggesting those other destinations gives me more piece of mind, knowing that my clients will be treated with the same great hospitality.” 

“My advice to other agents would be to get down there and experience it for yourself if you can,” Fisher says. “Experiencing what you can offer to your clients is the best sales technique. And if you can’t make it out of the country, Karisma does great webinars and they have so many wonderful travel agent resources to help you become more familiar with the brand. They truly want you to be successful, and that is why they are my top seller.”