Technology makes lives easier, and when it comes to travel, there are numerous ways that companies are making the experiences more seamless and enjoyable, and less stressful. With 2023 being proclaimed as the “Year of Travel,” here are the top four tech trends for travel advisors to look forward to this year:
- Artificial Intelligence (AI)-driven solutions – AI-powered technologies such as chatbots and virtual assistants are gaining popularity in the travel industry. These solutions are being used to help customers make travel decisions, book flights, and more. While AI enables customers and advisors to work together to narrow down destination options, it can never replace the “human touch” of an advisor offering personal recommendations for tours, restaurants, hotels and more.
- LivePlanner – With the rise of online meeting/webinar services, consumers are more comfortable with online presentations from the comfort of their homes. LivePlanner is a new, patent-pending, interactive travel planning and presenting tool from Cruise Planners that enables travel advisors to share information about cruise lines, tour companies, all-inclusive resorts, activities with images, videos, itineraries and more to educate and make recommendations that will help plan the perfect vacation for their clients.
- Augmented Reality (AR) and Virtual Reality (VR) – AR and VR technologies can be used to simulate a range of travel experiences, from exploring a tropical beach to taking a close-up look at an architectural landmark. VR technology is also used to create immersive experiences for travelers, from virtual tours of cities to interactive activities such as zip-lining through a forest or scuba diving in an exotic location. VR can be used to create an immersive educational experience for travelers, allowing them to learn about the history, culture and natural wonders of a destination. This technology can be used in a variety of ways to enhance the travel experience.
- Mobile applications for travel advisors – From booking flights to checking in at airports, customers are using mobile applications to make their travel experience more efficient and convenient. The Cruise Planners app allows clients to keep all their travel updates and reminders in one space. With CP Maxx mobile, clients can book activities, integrate with Yelp for recommendations while traveling, and keep important documents and schedules in one place.
For more information, visit www.cruiseplanners.com.
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