Hyatt’s Inclusive Collection Debuts Travel Advisor Loyalty Program

Hyatt’s Inclusive Collection has announced the debut of Confidant Rewards, a new travel advisor loyalty rewards program. The program is part of “Confidant Collective,” which launched last month with an updated website and learning program.

Confidant Rewards is an integrated program within “Confidant Collective,” offering advisors the opportunity to register and redeem bookings at brands, including Impression by Secrets, Zoëtry Wellness & Spa Resorts, Secrets Resorts & Spas, Breathless Resorts & Spas, Dreams Resorts & Spas and Sunscape Resorts & Spas. This program offers tiered benefits, giving advisors the opportunity to earn additional points the more they book, as well as benefits in the form of redemption opportunities.

Points are earned based on hotel bookings, and advisors can redeem these points on VIP travel benefits, personal charitable contributions and new redemption items, such as gift cards and merchandise. To keep travel advisors connected at all times, an updated, more agile dashboard was created and is now available via the mobile application, while the ability to earn additional points the more they book is now available via Confidant Rewards, designed to support accumulating rewards rapidly.

“Confidant Collective” serves as a resource to empower travel advisors to become experts on the Inclusive Collection brand portfolio, including access to up-to-date information on the portfolio, extensive content and new video capabilities, and opportunities to feature sales, promotions, incentives and offers. Also available through the portal is Confidant Learning, a new, interactive online educational platform that encompasses the 10 all-inclusive brands in the collection located throughout Mexico, the Caribbean, Central America, South America and Europe, with additional supplemental courses, annual recertification to enhance travel advisor knowledge and maintain their “Confidant Collective” advisor status.

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