Dream Vacations Adds Role for Home-Based Travel Agent Engagement

Woman working at home
Photo by StockRocket/iStock/Getty Images Plus/Getty Images

Dream Vacations/CruiseOne and Cruises Inc. have announced a new leadership position that entirely focuses on the overall engagement of its home-based travel agents. Air Force veteran Dustin Jones has been appointed to the new role, the vice president of engagement.

Jones is responsible for the overall support provided to Dream Vacations and CruiseOne franchisees, as well as independent vacation specialists with Cruises Inc. This includes all agent-facing events, training programs and support services. He will also oversee the engagement strategy, which will translate into continued growth and satisfaction of the network.

Jones began his career at Dream Vacations/CruiseOne and Cruises Inc. in 2011 as a training specialist and worked his way up in the organization to director of training and support services. In 2015, he transferred to parent company World Travel Holdings’ direct-to-consumer division and led his team in the training of new agents while providing ongoing development opportunities.  


Like this story? Subscribe to Daily News & Deals!

Featuring breaking news on the latest product launches, deals, sales promotions, and executive appointments. Be sure to sign-up for this free industry daily newsletter.

Providing a blend of in-person and virtual trainings, agents have multiple opportunities throughout the year to interact with each other and the corporate headquarters team, whether they are sharing best practices, developing new skills or learning the latest industry trends.

Dream Vacations is also in the midst of a new recruitment drive. Dubbed #Partnership Goals, the initiative offers experienced travel agents who join the organization through June 30 the opportunity to attend Dream Vacations’ sold-out 2018 Conference onboard the Norwegian Bliss free of charge.

Related Stories

The Latest Updates From Consortia, Host Agencies

The Travel Institute: The Changing Face of Travel Agents

Nexion, Travel Leaders Aim to Recruit Veterans as Travel Agents

Travel Leaders Launches #YearoftheTravelAgent Thunderclap Campaign

Suggested Articles

Want to stay in Portugal's capital in style? Check out these eight luxury hotels offering top accommodations and city views from the rooftops.

Marie Walker, a longtime Jamaica-born tourism representative, passed away last week. She worked in the Caribbean tourism industry for 40 years.

A favorable exchange rate and government incentives are fueling travel and hotel development in Buenos Aires. Here’s the latest.