The Best Places to Work in Travel and Tourism

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Delta and Kimpton Hotels and Restaurants are among the best companies to work for in the travel and tourism industry, according to a new survey by job site Glassdoor.

While Facebook took the overall #1 spot in Glassdoor’s 100 Best Places to Work in 2018 list, Delta was the top travel company and top airline, at #17. Southwest Airlines, which has made the list for nine out of the past 10 years, came in at #23, while United Airlines made its debut on the list at #55.

Kimpton Hotels and Restaurants was the highest-ranked hotel company on the list, at #37. Hilton made its debut on the list at #41, while Hyatt made its third appearance at #71.


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The list honored 100 companies with 1,000 or more employees, an increase from 50 companies in 2017, and was compiled based on anonymous employee online company review surveys on Glassdoor’s website. To be eligible, a company had to have at least 75 approved reviews from U.S.-based employees submitted between November 1, 2016, and October 22, 2017, with a minimum 3.5 percent overall company rating and a minimum 2.5 across workplace factor ratings (career opportunities, compensation & benefits, culture & values, senior management and work/life balance) during the eligibility period. The winners are determined using Glassdoor’s proprietary algorithm and are based on reviews and ratings employees shared during the past year.

In all, travel and tourism was the #6 industry on the list, with six companies represented. The other top industries were:

  1. Technology (28 companies)
  2. Retail (11 companies)
  3. Healthcare (11 companies)
  4. Consulting (6 companies)
  5. Finance (6 companies)

Source: Glassdoor

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