Earlier this week, Travel Leaders Network hosted more than two dozen of its Travel Leaders business travel agents for an exclusive Corporate Agent Retreat. The specialized training event was held at The Westin Detroit Metropolitan Airport—the only hotel inside the eponymous airport. The retreat aimed to further the skills of corporate agents and assist them in elevating the knowledge and expertise they relay to their clientele in business travel.
Attendees of the retreat were also invited on a “behind-the-scenes” tour of the Detroit Metropolitan Airport, courtesy of Delta Air Lines and Enterprise Holdings.
Roger E. Block, president of Travel Leaders Network, commented on the retreat: “Over 34 million passengers flew through Detroit last year. By providing this type of expert seminar – at one of the important hubs for business travelers – we’re ensuring that our corporate agents have firsthand experience that will help them better serve the needs of their clients.”
The agenda for Travel Leaders Corporate Agent Retreat this year included:
- Special presentations, including question and answer sessions from sponsors
- VIP tour of Delta’s terminal and a behind-the-scenes look at its operations
- Facility inspection of Enterprise Holdings
- Discovering airline policy best practices through roundtable discussions
- Discussion on “bleisure” (business-leisure) travel and what’s new in corporate travel
Debbie Sebastian of Travel Leaders in Danville, Kentucky said, “I would strongly recommend, as an agent, that you put this event on your ‘must do’ calendar next year. If you are an owner or a manager, I would highly recommend you encourage your staff to attend.”
“The team coordinators were very knowledgeable and engaging. Our open table conversations allowed the corporate agents to bounce stories and solutions off each other, and there were a few learning tools that I am excited to incorporate,” said Amber Gregory of Travel Leaders in Memphis, Tennessee.
Travel agents interested in learning more about programs provided by Travel Leaders Network can visit TravelLeadersNetwork.com.