Newark Liberty Airport's Terminal A Receives Skytrax's Top Rating

The Port Authority of New York and New Jersey and Munich Airport NJ, the operator of Newark Liberty International Airport’s new Terminal A, announced that Terminal A was given a prestigious five-star rating by Skytrax, an aviation industry ratings firm. The rating was awarded following a detailed audit of the terminal’s facilities, operations and provision of customer service.

The rating confirms Terminal A’s "world-class quality." Completed in 2023, Terminal A now joins LaGuardia Airport’s Terminal B as the only two airport terminals in North America awarded the highest rating by Skytrax.

The Skytrax ratings are considered a global benchmark of airport excellence, based on a detailed audit and an assessment of an airport's product and front-line service standards. The five-star terminal rating recognizes airport terminals that provide exceptional standards of facilities and staff service to customers across all front-line areas of the airport environment.

The 1 million-square-foot Terminal A opened in phases throughout 2023 as airport operations migrated from the 50-year-old former Terminal A. The $2.7 billion project represented both the Port Authority’s largest-ever single investment in New Jersey and the state’s largest design-build project. The terminal served 15 million passengers in its first year, greatly outperforming yearly passenger totals from the previous Terminal A.

Travelers can expect local artwork, a children’s play space, digital technology and dozens of local dining and retail options. Other passenger amenities include a sensory room that offers travelers with disabilities and their families a calm space away from the bustle of the airport and a children’s lending library curated by a local fifth grader.

Beyond the Skytrax rating, the terminal has collected a multitude of other awards and recognitions since its opening. Terminal A was awarded a 2023 UNESCO Prix Versailles Special Prize for the terminal’s exterior, reflecting the building’s distinctive architecture that emphasizes spaciousness, functionality and abundant natural light. Additionally, the terminal received LEED gold certification from the U.S. Green Building Council. Terminal A was also recently named the 2023 Project of the Year by the American Society of Civil Engineers in New Jersey.

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