Bedsonline, a global provider of accommodation and ancillary products, has launched a new web portal that will provide tailored recommendations to travel advisors that best suit their customer’s needs. Powered by artificial intelligence, Insights guides travel advisors to offer a personalized experience based on targeted data collected through real-time customer interactions while helping them to grow their business by showing destinations, hotels and experiences booked in their local market and adapted to the individual needs of the end customer.
This new platform, which has been rolled out globally following a successful pilot program, guides travel advisors through the search and booking process to provide their clients with the best travel options by:
- Including new interaction features in its innovative interface, that the user can adapt the page according to their preferences and business, as well as a more attractive web design.
- Presenting relevant information, with a simple and easy-to-use visual design to each travel advisor.
- Identifying which destinations and markets that have more opportunities for accelerated and efficient business growth.
- Enabling travel advisors to explore these new opportunities and manage recommendations through the platform’s save and modify resources.
- Working with advanced AI technology, this booking engine and marketing tool offers personalized options where the travel advisor can know using real data why those destinations, experiences and hotels represent their best opportunity, on lowest to highest scale.
Further, Insights allows clients to quickly and easily create branded promotional materials with personalized messages and a selection of hotels of their preference. These promotions can be downloaded or shared directly by email, WhatsApp or other social channels.
Earlier this summer, the company launched Olivia, its first AI-based virtual assistant.
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