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Avoya Travel Conference Highlights Elevating the Customer Experience

Avoya Travel recently held its 10th annual conference with over 500 travel professionals in attendance. With the unveiling of new partnerships programs, the event centered on Avoya's commitment to growing the awareness and value of travel professionals and delivering better vacation planning experiences to customers. A number of Independent Agencies, industry leaders, supplier partners, and Avoya support staff were in attendance to network and continue to build on a shared vision for the future of independent travel professionals and enhanced vacation planning, the organization said.

Conference attendees had the first glimpse into the company's advancements in marketing, technology, services and support. The new developments are helping to grow the Avoya Network, elevate the role of independent and travel professionals in vacation planning, and reach and connect new consumers with Independent Agencies through Avoya's Live Leads program

A spotlight on Avoya Infinity headlined the four-day conference; a new marketing paradigm that improves and streamlines the customer vacation planning journey by putting Independent Travel Agencies in the Avoya Network in the center, enabling them to take advantage of loyalty loops. Another conference announcements included: plans to rollout customer membership, significant investments in technology that will provide Avoya Network members with consumer behavior metrics, and enhanced support. 


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Avoya’s conference was hosted at the Rancho Bernardo Inn in San Diego, California, May 22 – 25, 2017. During the four days, attendees participated in motivational general sessions and educational workshops. Attendees at the conference participated in a food packing event that provided more than 68,000 meals to people in need. 


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