Dream Vacations Tops Ranking of Franchisee Satisfaction

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Franchise Business Review recognized Dream Vacations as the leader in franchisee satisfaction in travel and hospitality. This year also marked the tenth time the market research firm placed the travel company on its Best of the Best list.

Franchise Business Review’s Best of the Best ranks the top 200 franchises companies. Published in its first issue of 2019, this year’s list featured three companies in the travel and hospitality category: Dream Vacations, Cruise Planners and Expedia CruiseShipCenters. The article named Dream Vacations as “Best in Category.”

More than half of Dream Vacations’ 1,300 franchisees reviewed the company for Franchise Business Review. The company received a ‘Very Good’ in training and support, franchise system, franchisee community, owner enjoyment, financial opportunity and general satisfaction, and an ‘Excellent’ in leadership and core values.


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“You always hear a company say it supports people and has your best interest at heart; but our headquarters team says it, shows it and does it,” said Chris Caulfield, a franchisee from Croton-on-Hudson, New York.

The travel company provides its home-based travel franchisees with training, support, technology and marketing. In the past few years it has doubled its training and engagement opportunities, offering a mix of in-person, virtual and on-demand training programs. Dream Vacations is a member of the International Franchise Association and a part of World Travel Holdings.

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