Singapore Airlines Launches COVID-19 Pre-Departure Testing Service

Singapore Airlines customers will be able to book pre-departure COVID-19 polymerase chain reaction (PCR) and serology tests and receive their results on a one-stop online portal, as part of a new pilot service that was launched today.

The pre-departure test service is currently available to Singapore Airlines and SilkAir passengers departing from Singapore, Jakarta and Medan, as part of its pilot test phase. There are plans to expand this service to more cities in the Singapore Airlines and SilkAir network over the next few months if the pilot is successful.

Singapore Airlines’ partner in this pilot is Collinson, a global leader in the provision of traveller experiences, including medical and security assistance.

With pre-departure testing becoming a mandatory requirement for more countries, this new service would allow the airline’s customers to book their test appointments on an online booking portal securely and seamlessly after making their flight bookings.

Customers can make an appointment for a pre-departure test with their preferred clinic from the list of recognized testing facilities available on the online portal. They will also receive their test results through the same portal, which they can then present upon check-in at the airport. These test results will come with a QR code that enables airport check-in staff and Singapore immigration authorities to verify under the new digital health verification process that Singapore Airlines is piloting with the International Air Transport Association. The portal will also be able to house digital health passes documenting passengers’ COVID-19 status.

For more information on the pre-departure test booking portal, visit

Related Stories

Stats: 74% of Americans Willing to Get COVID Vaccine Passport

Alaska Airlines Adds Two New Routes From Southern California

Proof of Negative COVID Test Required for Air Entry Into U.S.

Emirates Debuts Premium Economy Cabin, Launches Global Sale