This week in the cruise industry a number of lines are rolling out new rewards and programs for travel agents.
Scenic Group, which owns Scenic Luxury Cruises & Tours, the upcoming Scenic Eclipse and Emerald Waterways, launched a new travel agent rewards program this week. Rewards range from appliances to gift cards, and are retroactive to the start of this year. Agents will receive a welcome email from Scenic and Emerald Waterways Rewards with a password reset link and a new ID.
In tech news this week Carnival Cruise Line launched a redesigned Travel Agent Finder. The upgrades aim to provide a more user-friendly experience, as well as add the ability to use Google Maps to display agency location. A second phase of the redesign is planned for next spring.
Finally, this week Windstar Cruises released new trip planning software in partnership with Utrip. The new online tool provides tailored activities in each cruise port, with suggestions that match individual travelers’ interests. The tool is currently available on select sailings in Europe, the Caribbean and Asia, with plans to expand based on guest feedback.